Awedesk Pro Plugin WordPress

Awedesk Pro is a powerful, all-in-one customer support and help desk plugin for WordPress. Transform your website into a professional customer service hub with live chat, a centralized ticket system, and knowledge base, all managed directly from your WordPress dashboard.

✨ Key Features:

• 💬 Live Chat – Instantly connect with visitors using a customizable chat widget with proactive triggers and canned responses.

• 🎫 Help Desk Ticketing – Organize customer inquiries into a searchable, prioritized ticket system with status tracking and assignment.

• 📚 Knowledge Base – Create self-service help articles to reduce support tickets and empower users to find answers instantly.

• 👥 Multi-Channel Support – Manage conversations from live chat, email-to-ticket, and web forms all in one unified dashboard.

• 👤 Agent & Role Management – Assign roles and permissions to support agents, defining their access and capabilities.

• 📊 Reports & Analytics – Gain insights into your team’s performance, response times, and customer satisfaction metrics.

Why Choose Awedesk Pro?

Awedesk Pro eliminates the need for expensive, third-party support SaaS platforms. It integrates seamlessly with your WordPress site, keeping all customer data on your server for enhanced privacy and control. It’s the perfect solution for businesses that want to provide exceptional, efficient, and centralized customer support directly from their WordPress admin.

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